In August 2016, Scroll.in appointed the noted journalist C Rammanohar Reddy as its Readers’ Editor.
Drawing significantly from the framework laid down by such international media organisations as The Guardian, Scroll.in’s Readers’ Editor will work:
Independently, but from within the organisation, to consider, inquire into and respond to readers’ concerns, criticism and complaints related to articles and other editorial material on Scroll.in and the manner in which they have been reported. The editor will ensure that the staff cooperates with the Readers’ Editor in responding to queries.
To offer advice on maintaining high standards of accuracy, fairness, and balance in Scroll.in’s reporting and writing. To seek to improve performance by considering suggestions from readers.
To write a fortnightly column that considers readers’ concerns and on relevant media issues. This column could be used as a forum to reflect readers’ views.
In consultation with the editor, to decide whether a correction should be published and/or apologies tendered.
The existence of the Readers’ Editor, and how to contact him or her, will be advertised prominently on the website.
The Readers’ Editor has been appointed for two years. He may be be reappointed.
The Readers’ Editor can be contacted at email@example.com